Why convenience is king: 5 key customer experience ecommerce trends

Today’s consumers are increasingly influenced by convenience. But what does this mean for your customer experience strategy in the new, effortless economy?  

Watch our on-demand webinar with Linnworks former CEO, Callum Campbell, and guests Jan Soerensen, GM North America for digital commerce experience experts, Nosto, and Hakan Thyr, Chief Revenue Officer for global marketplace, Fruugo, as they unpack the latest Linnworks consumer research and reveal the five key customer experience trends that will drive your ecommerce strategy.

From frictionless interactions at every touchpoint, to payment flexibility and shipping and returns policies on the customer’s terms, discover why convenience underpins the five key trends in ecommerce customer experience, and how these will help you capture every selling opportunity.