Tutorials for customer service managers Home › Education and Tutorials › Tutorials for customer service managers Customer service series How to navigate a series Module Module Tutorial Module 11 TUTORIALS | Module time: 01:12:48 Customer Service Series Module 1: Order Management In this module you will learn how to support your customers by managing, processing and accessing order information. View module Module Module Tutorial Module 2 TUTORIALS | Module time: 09:46 Customer Service Series Module 2: Inventory Management This module will give you an overview of inventory in Linnworks to give you a view of available stock and locations. View module Module Module Tutorial Module 5 TUTORIALS | Module time: 21:50 Customer Service Series Module 3: Shipping This module will help you get set up with all things shipping to give you control over how items are sent and the services to use. View module Module Module Tutorial Module 2 TUTORIALS | Module time: 11:23 Customer Service Series Module 4: Analytics This module will help you understand how to generate reports and gain insight into sales performance. View module Module Module Tutorial Module 3 TUTORIALS | Module time: 34:44 Customer Service Series Module 5: Settings This module will go over some background settings and creating document and email templates ready to support the order and shipping processes. View module Module Module Tutorial Module 6 TUTORIALS | Module time: 04:35:36 Customer Service Series Module 6: Webinars This module contains a few relevant recordings of our masterclasses to give you a litle extra information on order management. View module All available tutorials All topics Job Title Search Tutorial Tutorial time: 06:06 Fulfillment Networks This tutorial will introduce you to and get you started using Linnworks Fulfillment Networks. View tutorial Tutorial Tutorial time: 38:11 Masterclass Follow up: Maximizing the Power of Open Orders Join Chris, our Senior Product Manager, for a masterclass on Maximizing the Power of Open Orders. View tutorial Tutorial Tutorial time: 05:01 Assigning Batches A guide on assigning batches to orders with batched items and the various methods available in Linnworks. View tutorial Tutorial Tutorial time: 06:16 Order Processing A look at the final stage of the order lifecycle and how to processs orders using the various methods available. View tutorial Tutorial Tutorial time: 06:05 Order Management How to manage orders using the split and merge functionality. View tutorial Tutorial Tutorial time: 03:25 Order Lifecycle This video talks about the various stages an order will flow through in Linnworks and the various functions available to manage them. View tutorial Tutorial Tutorial time: 09:52 Creating and Editing Orders A walkthrough of the process of manually creating, importing and editing orders. View tutorial Tutorial Tutorial time: 05:10 Organising Orders A look at how to use folders, tags, identifiers and locations in Linnworks to help organise orders. View tutorial
